---
title: "Support and contact"
url: "https://help.is-fox.com/en/article/support-and-contact"
language: "en"
last_updated: "2025-08-14T07:48:19.587Z"
---

# Support and contact

We are happy to help!

### Technical support – quick help for any issues

Have you encountered an error message or are experiencing difficulties with a feature on our training platform?  
Would you like to make changes to your active subscription?

Our support team is here for you – fast, friendly, and reliable.  
**Response time:** within 24 hours (Mon–Fri)

💡 **Tip:** Feel free to send us screenshots or additional details about your issue. The more precise your description, the faster we can assist you.

**Contact:**  
📧 **support@is-fox.de**

* * *

### Sales & consultation – we’re happy to help

Do you have general questions or would you like a short, no-obligation consultation?  
Our sales team looks forward to hearing from you.

**Contact:**  
**📧 kontakt@is-fox.de**

We look forward to hearing from you!